FREQUENTLY ASKED QUESTIONS
We're available to assist you from Monday to Friday, 9 am to 8 pm ET, and Saturday from 10 am to 7 pm ET, excluding US holidays.
You can reach us at our toll-free number: 1-855-967-1970. For inquiries, feel free to send us an email by filling out the form on our website. Additionally, you can chat with us on Facebook Messenger, and we'll respond within 24 hours from Monday to Saturday.
We offer a range of services including online boutique shopping and in-store services. Our team is dedicated to providing you with a seamless shopping experience, whether you choose to shop online or visit us in-store.
Yes, we have a physical store location. You can find us at [insert physical store address here].
To stay updated with our latest news and promotions, we recommend subscribing to our newsletter and following us on social media platforms such as Facebook and Instagram.
We accept various payment methods including credit cards, debit cards, and PayPal. For more information on accepted payment methods, please refer to our website.
Yes, we offer international shipping. For more information on our shipping policies and rates, please visit our website or contact our customer service team.
Our return and exchange policy allows you to return or exchange items within [insert number of days] days of purchase. For more information on our return and exchange policy, please visit our website or contact our customer service team.
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your order on our website or through the shipping carrier's website.
- Yes, you can cancel your order. Please contact our customer service team as soon as possible to cancel your order before it is shipped.